As an admin user, you can now audit user actions on our platform. This includes the actions of end users/customers, as well as developers and support team members. Auditing your user actions on our platform is now possible in four steps.
Step 1: Navigate to the settings page
Find the settings menu item on the top left navigation menu
Step 2: Navigate to the Audit section in Company Settings
In the company settings, click on the general tab. The Audit log section is just below the Company details. Click here to navigate there
Step 3: Make an audit selection
Currently, you can view audit logs from the following options;
Last hour
Last day
Last week
Last month.
If you would like to download an audit log longer than a month, please contact us on support@capenetworks.com
Step 4: Audit download
Once you make a selection, click on the download audit log button to download.
This will notify you of your audit log request. The download can take just under a minute or under an hour depending on the selection criteria so be patient. Once the request is processed, you can save it on your system. The audit log is a CSV format.