AIOps Incident Detection helps reduce alert fatigue on your UXI Dashboard. The Incident Overview Card at the top of an incident page helps you identify each incident's impact on your sensor groups, networks, and services.
If your dashboard has Incident Detection enabled, you can navigate to an incident by clicking on the Incidents icon in the top right of your main dashboard page and selecting an Incident from the dropdown.
Understanding the Incident Overview Card
After you select an Incident, the incident overview card at the top will have 3 sections: Groups, Network, Service & Test
Groups
When you click on groups, on the left you will see a list of impacted groups. Clicking on each group will show you related networks and services tabs on the right-hand side.
Networks
This will list the affected networks on the left. Clicking on each network will display the related groups of sensors that are actively testing the network and also the related service tests that are enabled for this combination of groups and networks.
Services & Tests
The Services and Tests section will list all the services impacted by the incident. Clicking on each service will show the related groups and networks that have this application test enabled.
