Pre-defined reports can now be tailored for specific groups, networks and time periods and can be generated on-demand or scheduled.
To get started, navigate to Settings -> Reports
Create an On-Demand Report
To create an on-demand report, select Create New.
Enter the following information:
Name: Give the report a meaningful name
Description: Enter a report description, this will be added to the report index.
Select the groups to include in the report
Select the networks to include in the report
Select the date range. Click the “From Date” box then select the calendar icon to get the date in the proper format.
Do the same for the “To Date” box.
Click Submit
The report may take a few minutes to complete. When finished, it will be available for download from the dashboard for 29 days.
Create a Scheduled Report
To create a scheduled report select Add Schedule.
Enter the following information:
Name: Give the report a meaningful name
Description: Enter a report description, this will be added to the report index.
Select the groups to include in the report
Select the networks to include in the report
Select the schedule (Daily, Weekly or Monthly)
Select the time to run the report.
Select your time zone
Click Submit
When the scheduled report is complete, you will be sent the report via email to your dashboard email address. The email is sent from reporting@capenetworks.com, please make sure to check your spam and ensure your email exchange is not blocking emails from this address. Once a report is scheduled, you can toggle to enable and disable the report.
Report Details
The report is based on whether Incident Detection is enabled.
Reports (Without Incident Detection Enabled):
When Incident Detection is not enabled, the report will focus on issue data and contain the following sections:
Overview: This section consolidates data from all sensors within selected groups (if applicable) across all chosen networks included in the report. It includes:
Overall User Experience: Charts depicting the percentage of time issues were detected.
Top Issues: A table displaying issue types, total duration, number of issues, and number of sensors affected. The total duration sums the duration of all issues. For example, if 4 sensors each detected the same issue lasting 1 hour, the total time in this table would be 4 hours.
Issue Density: A calendar view indicating the number of issues detected each day, represented by shaded areas.
Additional Sections (Per Network): These sections present data from all sensors within selected groups (if applicable) but are organized per specific network. They include the same sections and calculations as the overview section, but the results are specific to each network. The per-network sections also include a “Metrics” section. This section includes the average, how much that average changed versus the previous time period, and identifies the worst-performing sensor. Metrics included depend on network type:
Packet Retry Rate (wireless networks only)
Channel Utilization (wireless networks only)
DHCP Response Time
DNS Lookup Time
Latency
Throughput
Reports (With Incident Detection Enabled):
When Incident Detection is enabled, the report will focus on Incidents and contain the following sections:
Overview: This section consolidates data from all sensors within selected groups (if applicable) across all chosen networks included in the report. It includes:
Overall User Experience: Charts depicting the percentage of time Incidents were detected.
Incident Density: A calendar view indicating the number of incidents detected each day, represented by shaded areas.
Incidents by Type: An indication of the services included in the Incidents
Top 5 Incidents by Sensor Count: Incident name and link, total number of sensors, number of issues and incident duration.
Top 5 Incidents by Duration: Incident name and link, incident duration, total number of sensors, number of issues.
Top 5 Incidents by Issue Count: Incident name and link, number of issues, incident duration, total number of sensors.
Additional Sections (Per Network): These sections present data from all sensors within selected groups (if applicable) but are organized per specific network. They include only the Overall User Experience and Incident Density sections, but the results are specific to each network. The per-network sections also include a “Metrics” section. This section includes the average, how much that average changed versus the previous time period, and identifies the worst-performing sensor. Metrics included depend on network type:
Packet Retry Rate (wireless networks only)
Channel Utilization (wireless networks only)
DHCP Response Time
DNS Lookup Time
Latency
Throughput
Note: ‘pp’ (percentage point) is the difference between two percentages.
Limitations
A maximum of 50 networks can be included in one report. If there are more than 50 networks, the report will be truncated.
Reports are available for admin and read-only users. Restricted read-only users can create reports but do not have the option for group and network selection.
You can only see scheduled reports or download on-demand reports you have created. You cannot see reports created by other users.
If you are using the hierarchy alpha, please make sure leaf sensors and hierarchy groups are not at the same level of the hierarchy. This will impact the accuracy of your reports.
Sensors with no groups do not appear in the reports.
Get More Data
Do you want more sensor data in order to create customized reports? Check out our Data Push Destinations feature where you can send sensor tests results and issues from the UXI dashboard to your AWS S3 bucket, BigQuery data warehouse, Elasticsearch database, Splunk database (Beta) or your own application via HTTPS. You can use the sensor data in these tools to build custom reports and dashboards.