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T-Mobile 2G Network Shutdown
T-Mobile 2G Network Shutdown

Model UX-E4C sensors impacted in the United States.

Updated over a week ago

Cellular Capable Sensors and T-Mobile 2G Network Shutdown

Cellular capable sensors include a pre-provisioned Twilio SIM, which the sensors use for initial onboarding and to report power outages. This capability depends on coverage and agreements between Twilio and local carriers. In the United States, the carrier is T-Mobile.

As per T-Mobile's announcement, the 2G network will be shut down on April 2nd, 2024, but coverage may be reduced sooner. T-Mobile has already shut down its 3G network.

The impact is that only sensor model UX-E4C will no longer be capable of using cellular connectivity in the United States. Sensor models UX-F5C, UX-G5C, UX-G6C, and UXi-G6EC are 2G/3G/4G capable and, therefore, unaffected.

You can view the sensor model in the sensor's About section or under Settings > Sensors and Agents.

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