What benefits will the GreenLake Cloud Platform provide?
The GreenLake Cloud Platform offers UXI a streamlined user experience and robust platform functionalities. This integration simplifies and aligns the UXI experience with other HPE products, marking a significant step forward in enhancing usability and functionality.
I already have a UXI dashboard account. When will my dashboard be migrated to GreenLake Cloud Platform?
We launched UXI on the GreenLake Cloud Platform with the intention that all new UXI dashboards will be created within GreenLake moving forward.
For pre-existing stand-alone UXI dashboards, migration to the HPE GreenLake Cloud Platform is now available. To be migrated, follow the steps described in the help article. Eventually, all customers will need to be using UXI on the GreenLake Cloud Platform, so we encourage you to complete the migration by October 2025 to ensure a smooth transition. Migration enforcement will begin in April 2026.
It’s important to note that each UXI dashboard can only be linked to one GreenLake Cloud Platform workspace. If you already have a UXI dashboard and create a new one on the GreenLake Cloud Platform, they cannot be combined later.
How does UXI on the GreenLake Cloud Platform change the UXI product architecture?
The UXI sensor and cloud will continue to operate the same way, managed by the UXI engineering team. The key change is that the GreenLake interface will now provide a unified experience for adding devices, users, subscriptions, and managing the login/launch of the UXI application.
I use Central On-Prem; do I still need a GreenLake Cloud Platform account and workspace?
Yes, UXI will remain a cloud product, so you will need to use the GreenLake Cloud Platform to manage sensors, users, and subscriptions, and to access UXI.
UXI is only for stand-alone workspaces. Can I add UXI to an MSP Mode workspace?
At this time, UXI is only for stand-alone workspaces or for MSP customer workspaces in customer-owned mode.
Does UXI support GreenLake Zero Touch Onboarding?
Zero-Touch Onboarding automatically adds your purchased sensors and subscriptions to your workspace. However, UXI does not officially support Zero-Touch Onboarding yet. The current workflow requires you to add your sensors to the GreenLake Cloud Platform device inventory by specifying the sensor serial and Ethernet MAC address and adding your subscriptions manually.
For Zero-Touch Onboarding, we are working to understand and test with real customers to identify areas for improvement. Your account team will need to collaborate with GreenLake TAC to establish the necessary matching from purchase orders to workspaces.
Can I still create a new UXI dashboard outside of GLP?
No. All new UXI dashboards can only be created on the GreenLake Cloud Platform.
Would a new UXI dashboard created in GLP support China?
Yes, our user metrics show many users based in China already using UXI on the HPE GreenLake Cloud Platform. We used to have a separate login link for legacy dashboards, but that is no longer necessary. For existing dashboards not yet on GreenLake, please feel free to give a UXI dashboard on GreenLake a try before migrating. However, please be aware that you will soon be forced to migrate to GreenLake anyway.
Are there any sensor models that are not supported on GLP?
The vast majority of sensors are supported on GLP. However, a small subset of sensors manufactured before the HPE acquisition, labeled as "Cape Networks" instead of "HPE Aruba Networking" on the product label, and with sensor serial numbers that begin with superhero surnames, are not supported on GLP.
Is there any functionality that will be changed or deprecated with UXI on GLP?
SSO Configuration: SSO is now configured on GreenLake, not directly within UXI. SSO configuration will not be migrated to the GreenLake Cloud Platform, so it will need to be configured again.
Switch Accounts: The option to switch accounts is no longer available within the UXI application. Account switching will be managed within the GreenLake Cloud.
If you have different accounts, some on Greenlake and some not yet on Greenlake, you cannot switch between these accounts. You would need to log out of GreenLake before you can log in to your legacy UXI dashboard.
Legacy Status API Beta: The legacy Status API Beta is not available on GreenLake Cloud. Currently, API requests are authenticated as users, with specific API users visible under the Teams page on your UXI dashboard. On the GreenLake Cloud Platform, user management will change, and you will manage your team members through GLP. The API authentication mechanism for applications will also change. We recommend migrating to the greenlake cloud platform and upgrading to use the new official status API.