User Experience Insight Help Center

Our FAQ's are continuously in process. Anything you would like to have added? Please contact: support@capenetworks.com Thank you!

FAQ's

RMA Process, Warranties, and EOL Information for UXI sensors.

A list of URLs that need to be allow-listed in order for the sensor to be able to communicate

If you can't see the help/chat button, an Ad Blocker or Tracking Protection setting may be preventing it from appearing.

Sensor setup, what connections are available and what ports and IPs need to be available for the sensor to access the cloud

How to troubleshoot issues reported by your sensor.

Details on Unexpected Captive Portal or Proxy error raised by the sensor.

Introducing User Experience Insight on the HPE Greenlake Cloud Platform.

List of open source software libraries used by the UXI hardware sensors.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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