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FAQs and Troubleshooting

FAQs and Troubleshooting

Alex Leibhammer avatar Justin avatar Victor Kirov avatar +2
5 articles in this collection
Written by Alex Leibhammer, Justin, Victor Kirov and 2 others

FAQ's

Our FAQ's are continuously in process. Anything you would like to have added? Please contact: support@capenetworks.com Thank you!
sabine avatar
Written by sabine
Updated over a week ago

After Hours Support

Call center numbers for your country
Aruba avatar
Written by Aruba
Updated over a week ago

Which URLs do I need to whitelist for my sensor to function?

A list of URLs that need to be whitelisted in order for the sensor to be able to communicate
Victor Kirov avatar
Written by Victor Kirov
Updated over a week ago

Help Button is Missing!

If you can't see the help/chat button, an Ad Blocker or Tracking Protection setting may be preventing it from appearing.
Alex Leibhammer avatar
Written by Alex Leibhammer
Updated over a week ago

My sensor cannot connect?

Sensor setup, what connections are available and what ports and IPs need to be available for the sensor to access the cloud
Justin avatar
Written by Justin
Updated over a week ago