Go to UXI Customer Experience
All Collections
FAQs and Troubleshooting

FAQs and Troubleshooting

Aruba avatar sabine avatar J +1
7 articles in this collection
Written by Aruba, sabine, Josh Peters and 1 other

FAQ's

Our FAQ's are continuously in process. Anything you would like to have added? Please contact: support@capenetworks.com Thank you!
sabine avatar
Written by sabine
Updated over a week ago

Feature Requests

How to submit feature requests for UXI
J
Written by Josh Peters
Updated over a week ago

Troubleshooting EAP-TLS authentication issues with UXI

M
Written by Mandar Ghogale
Updated over a week ago

After Hours Support

Call center numbers for your country
Aruba avatar
Written by Aruba
Updated over a week ago

Which URLs do I need to make accessible for my sensor to function?

A list of URLs that need to be allow-listed in order for the sensor to be able to communicate
sabine avatar
Written by sabine
Updated over a week ago

Help Button is Missing!

If you can't see the help/chat button, an Ad Blocker or Tracking Protection setting may be preventing it from appearing.
sabine avatar
Written by sabine
Updated over a week ago

My sensor cannot connect?

Sensor setup, what connections are available and what ports and IPs need to be available for the sensor to access the cloud
sabine avatar
Written by sabine
Updated over a week ago